Desk Hours

Sunday  Closed 
Monday  Closed
Tuesday  09:00 - 13:00
Wednesday 09:00 - 13:00
Thursday  09:00 - 17:00
Friday 09:00 - 13:00
Saturday First Saturday of the month 11:00 - 13:00 or else closed

Hours may vary during holiday periods, any changes will be shown in Latest News

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Privacy Policy

Last reviewed: 22nd May 2018

Centrepoint treats the privacy of members with the highest importance. This policy details the measures Centrepoint takes to safeguard your privacy.

Regular updates of this policy will be made, requiring you to check back on this policy from time to time. If a significant update is made a notice to alert our membership will be given in the next possible edition of Horizon.

1. Information Collection by Centrepoint

Centrepoint will use the information you provide for processing your membership application and event registrations. It is also used for internal processes, electronic and postal communications that are necessary to improve the services Centrepoint offers to its members.

1.1. Registration

In order to become a Centrepoint Member, it is necessary to first create an account on the Centrepoint website. It is preferable if the account is in the name of the person in your household who will use Centrepoint the most. If you require assistance to do this, there is usually someone at the Centrepoint Friday Coffee Morning who can assist you.  All standard and student members must be 18 years of age, or older.
If you would like to add additional household members to your membership, information about how to do this will be sent to you upon request.
To create an account, a member must provide the following information: unique email address, full name, nationality, mother tongue and full postal address. You can also select how you wish to receive your Horizon newsletter and also opt into receiving Centrepoint news by e-mail. You can access and update your information and settings by logging onto the membership database and editing your profile.

During the application process you have the option to give consent to receiving information essential to the running of Centrepoint by email and/or by post. You can also select how to receive your Horizon newsletter. You can access and update your information and settings by logging onto the membership database and editing your profile. 
Once your payment has been received you can set up a password and access the members area of the website. It is possible to change your password once you have logged onto the website.
A member’s password is never visible to any other member of Centrepoint or any third party.  If you forget your password it is possible for you to request a new password via the website.
2. Sharing Personal Data

2.1. Sharing Personal Data with Other Members of Centrepoint 

Depending on a member’s individual chosen privacy settings, profile information that a member submits to Centrepoint may be available to other Centrepoint members. In order to provide Centrepoint’s services library volunteers and desk volunteers are able to see contact information of members, but cannot search the information or send bulk emails. Only a limited number of people have access to the membership database. All library volunteers, desk volunteers and database administrators have signed a confidentiality agreement and require access to perform their roles.
2.2. Sharing Personal Data with Third Parties
Centrepoint does not share any member’s personal or other information with any third-party individuals or organisations. At no point is the information held by Centrepoint made available to any other organisation or individual. An exception would be made, however, in the event of law enforcement supported by the relevant warrants.

2.3. Changing or Removing Information

With the exception of the mandatory administrative information, access and control over personal information is readily available through the profile editing tools on the Centrepoint website. 

If you require assistance to change information contact the Centrepoint Membership team at membership[at]
2.4. Leaving Centrepoint

On a member leaving Centrepoint all information that they provided is held dormant for a period of 10 years to comply with Swiss legislation. This information is protected from any access by any third party. An exception would be made, however, in the event of law enforcement supported by the relevant warrants.

2.5. Storage of Personal Information

When you submit your personal information on the Centrepoint website online or by any other electronic communication, you agree to the transfer and storage of that information for storage and processing.  Information submitted by you is stored on secure servers.  However, secure transmission of that data over the internet can never be fully guaranteed.  For this reason, if you elect to work online and/or transmit data, it is at your own risk.  You are responsible for providing adequate security measures on your computer, keeping your password confidential and changing your password regularly.

2.6 Further Information

If you require further information regarding Centrepoint’s use of your personal data contact secretary[at]

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