Privacy Policy
Last reviewed: 22nd May 2018
Centrepoint treats the privacy of
members with the highest importance. This policy details the measures
Centrepoint takes to safeguard your privacy.
Regular updates of this policy will be
made, requiring you to check back on this policy from time to time. If a
significant update is made a notice to alert our membership will be given in
the next possible edition of Horizon.
1. Information
Collection by Centrepoint
Centrepoint will use
the information you provide for processing your membership application and
event registrations. It is also used for internal processes, electronic
and postal communications that are necessary to improve the services
Centrepoint offers to its members.
1.1. Registration
In order to become a Centrepoint Member, it is necessary to first create an
account on the Centrepoint website. It is preferable if the account is in
the name of the person in your household who will use Centrepoint the most. If you require assistance to do this, there
is usually someone at the Centrepoint Friday Coffee Morning who can assist you. All standard and student members must be 18
years of age, or older.
If you would like to add additional household members to your membership,
information about how to do this will be sent to you upon request.
To create an account, a member must provide the following information: unique
email address, full name, nationality, mother tongue and full postal address. You can also select how you wish to receive your Horizon newsletter and also
opt into receiving Centrepoint news by e-mail. You can access and update your information and settings by logging onto
the membership database and editing your profile.
During the application process you
have the option to give consent to receiving information essential to the
running of Centrepoint by email and/or by post. You can also select how to receive your Horizon newsletter. You can access and update your information
and settings by logging onto the membership database and editing your
profile.
Once your payment has been received you can set up a password and access the members
area of the website. It is possible to
change your password once you have logged onto the website.
A member’s password is never visible to any other member of Centrepoint or any
third party. If you forget your password
it is possible for you to request a new password via the website.
2. Sharing Personal Data
2.1. Sharing Personal Data with Other Members of Centrepoint
Depending on a member’s individual chosen privacy settings, profile information
that a member submits to Centrepoint may be available to other Centrepoint
members. In order to provide Centrepoint’s services library volunteers
and desk volunteers are able to see contact information of members, but cannot
search the information or send bulk emails. Only a limited number of
people have access to the membership database. All library volunteers,
desk volunteers and database administrators have signed a confidentiality
agreement and require access to perform their roles.
2.2. Sharing Personal Data with Third Parties
Centrepoint does not share any member’s personal or other information with any
third-party individuals or organisations. At no point is the information
held by Centrepoint made available to any other organisation or individual. An exception would be made, however, in the
event of law enforcement supported by the relevant warrants.
2.3. Changing or Removing Information
With the exception of the mandatory administrative information, access and
control over personal information is readily available through the profile
editing tools on the Centrepoint website.
If you require assistance to
change information contact the Centrepoint Membership team at membership[at]centrepoint.ch
2.4. Leaving Centrepoint
On a member leaving Centrepoint all information that they provided is held
dormant for a period of 10 years to comply with Swiss legislation. This
information is protected from any access by any third party. An exception would be made, however, in the
event of law enforcement supported by the relevant warrants.
2.5. Storage of Personal Information
When you submit your personal information on the
Centrepoint website online or by any other electronic communication, you agree
to the transfer and storage of that information for storage and
processing. Information submitted by you is stored on secure servers.
However, secure transmission of that data over the internet can never be fully
guaranteed. For this reason, if you
elect to work online and/or transmit data, it is at your own risk. You are responsible for providing adequate
security measures on your computer, keeping your password confidential and
changing your password regularly.
2.6
Further Information
If you require further information regarding
Centrepoint’s use of your personal data contact secretary[at]centrepoint.ch.