Membership Information and Policy

Last reviewed: September 30, 2012. Click here to download the PDF. 

A Centrepoint Membership is open to any person who wishes to use Centrepoint’s programmes and facilities and supports the purposes of the organization.

Membership Types Offered by Centrepoint

1.1 Standard Membership

All household members are covered by this membership type. A household incorporates any group of people living together at the same address.

Fee: CHF 95.- per 12 month period from the month of registration.

1.2 Student Membership

A student membership is granted if the member is registered as full-time student, unsupported by a partner in the same household. A student membership is individual and cannot be held by more than one person.

Proof of student status must be submitted at the time of registration.

Fee: CHF 65.- per 12-month period from the month of registration.

Membership Fees

2.1 Changes to annual fees are proposed and approved at the Centrepoint Annual General Meeting.

2.2 Members who have not paid their membership fee will be reminded to do so once. If the fee is not paid, a member will be removed from the active membership roll two (2) months from the date of the original invoice.

Membership Rights and Responsibilities

3.1 At the Annual General Meeting each membership shall have one vote, regardless of the number of people (individual members) covered by the membership.

3.2 The Governing Board may, after due consultation with the member concerned, vote to expel any member who acts in a manner prejudicial to the interests of Centrepoint.

Code of Conduct

4.1 Centrepoint expects its Members to behave with respect of other members and to the wider community we live in. It expects Members attending events/programmes to respect the other attendees and to behave considerately towards event/programme leaders.

4.2 Centrepoint expect its Members to respect the volunteers on duty and any other Centrepoint volunteers that Members encounter, and to raise any issues in an appropriate manner.

4.3 Centrepoint appreciates that it has Members from over 50 countries and acknowledge that cultural differences may lead to misunderstandings in relations, from time to time. However, Centrepoint expects that all Members will allow all nationalities to participate positively and equally in events and support on offer.

4.4 Centrepoint has premises in which users are expected to behave with consideration of the volunteers and property. Any user at Centrepoint who is not treating the volunteers and/or the property with due respect may be asked to leave. There is a code of conduct on display for children to make it clear to children and parents what is expected at Centrepoint.

4.5 Centrepoint Members can expect to be treated with respect by all Centrepoint volunteers.

Articulating RESPECT

5.1 To be clear about what respect means, it means:

Calmness in responding to issues, requests or enquiries

Listening to requests and taking follow up action

Keeping the person informed, if this is required

Treating other people as you would wish to be treated yourself.

Member Complaints and Suggestions

6.1 Centrepoint is very keen to listen to complaints and suggestions from Members and Stakeholders to ensure it can continue to develop its community and services. Complaints and suggestions should be made in writing to the relevant Board Member or to the Chair of the Board. Complaints and suggestions will be responded to in writing, within one (1) month of receipt.